It is important to our company to respect your privacy and comply with all applicable laws and regulations regarding any personal data we may collect about you when you visit our website. By using our website, you agree to our collection and use of your data in accordance with this Privacy Policy.

In this Privacy Policy, we want to explain to you what data we collect, how we use it, and what your rights are to protect your data. The policy applies only to our website and its visitors and does not apply to data collected through other channels.

Your data processor:

• The processor of your data is EUREXPO OÜ
• Corporate Reg. No.: 11507707
• Email: info@ast-karaoke.net
• Phone No.: +372 5544 222

We collect and process information in accordance with the European Union’s General Data Protection Regulation (GDPR), which entered into force on 25 May 2018.

Collection and use of data

What data do we collect?

The information you collect includes information you knowingly and actively provide to us when using or participating in our services or campaigns, as well as all information your devices send when you access our products and services.

The data we collect includes information you knowingly share with us when using our services or campaigns, as well as information your devices automatically transmit to us.

Your personal information may reach us in the following ways:

• If you contact us by phone, email or online chat
• When you browse the web
• If you comment, like or share posts on our social media account
• If you sign up for our newsletter
• If you comment on posts on our website

Types of data collected

Personal data

We only ask you for personal information when it is necessary to provide you with a service. When you contact us or visit our website, you may share the following information with us:

• First and last name
• Email address
• Phone
• Chat history between you and us

Log files

Our site stores log files about your visitors. The information collected may include:

• Type of device used
• Internet Protocol (IP) address
• Browser type
• Internet provider
• Date and time of site visit
• Entry and exit page number of clicks on the site

The information contained in log files is used to analyze trends, administer the site, track visitor activity, and gather demographic information. The information obtained is not intended to and does not identify any individual.

Cookies

Like most websites, our site also has “cookies”. A cookie is essentially a text file that is stored on the user’s device when visiting a website. Cookies are used to set and save preferences, regional settings, service usage parameters, etc. If you wish, you can disable the use of cookies in your browser settings, but in this case, the service offered to you may be disrupted.

Cookies are divided into persistent and session cookies. Persistent cookies remain on your personal computer or mobile device even after you close your browser or computer. However, session cookies are deleted immediately after you close your browser.

Cookies are divided according to their purpose:

Essential cookies. Session cookies, the purpose of which is to enable you to use the services offered on our website. These cookies help to authenticate users and prevent misuse of user accounts. Without these cookies, we cannot provide you with the services you desire.

Notification cookies. These cookies determine whether users have accepted the use of cookies on the website.

Functionality cookies. These cookies allow your browser to remember choices you make when using the website, such as saving login details or language preferences. The purpose of these cookies is to provide you with a more personalized experience and to avoid having to re-enter your preferences.

How we use data

We may use the information we collect for a variety of purposes, including:

• Maintain, manage, develop, personalize and expand our website
• To collect statistics so that we can provide better services and/or offers, and understand and analyze the behavior of visitors to our website
• To identify you by phone, message or email
• When sending you information and requesting feedback on our services
• To prevent fraud and protect our website
• To allow us to stay in touch with you through your social media account
• To enable reading of your chat history to speed up the provision of relevant Tips
• To improve the quality of our services and provide more effective browsing solutions
• To develop new products, services or improve their functionality
• To simplify and speed up the interaction between us, please contact us
• For other purposes. For example, to analyze data, study trends, evaluate the effectiveness of our advertising campaigns.

When we may share your data

• We may share or transfer your personal information in connection with a change of control, merger, sale of assets, financing or acquisition of our company. We will notify you when your personal information is shared and when it will become subject to a different privacy policy.
• We may share your information with our partner companies, requiring them to honor this Privacy Policy. Partner companies include our parent companies, subsidiaries, joint venture partners or companies that are owned by us.
• We may share your information with our business partners to provide you with certain products, services or campaigns.
• With your consent, we may disclose your personal information for any other purpose.
• We are required to disclose your personal information if required to do so by law. In good faith, we may also disclose your information to comply with legal obligations, protect our rights or property, prevent or detect possible breaches related to the use of our service, and protect the safety of users of the service.

Storage of your personal data

The Company retains your personal data only for as long as it is necessary for the purposes set out in this Privacy Policy. We retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your personal data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company also retains log files for internal analysis purposes. Log files are generally retained for a shorter period of time unless the data is used to enhance security or improve the functionality of our service, or if we are required by law to retain the data for a longer period of time.

Processing of children’s data

None of our products or services are directed to children under 13, and we do not knowingly collect data from children under 13. If we are in doubt that we are processing data from a person under 13, we will remove that person from all of our databases.

Your rights to protect your data

You always have the right not to share your data with us, knowing that it may affect your experience on our website. If you choose not to share your data with us, we will not treat you worse. When you provide us with personal information, you understand that we collect, store, use and disclose it in accordance with this Privacy Policy. You have the right to request detailed information about the data we collect from you.

When we receive personal information about you from a third party, we protect it in accordance with this Privacy Policy and the law of the Republic of Estonia. If you yourself transfer third-party data, you confirm that you also have the right and permission to do so.

Even if you have previously agreed to share your personal data with us for marketing purposes, you retain the right to change your mind at any time. You always have the right to refuse contact from us and to request that we delete your data from our databases. From time to time, we may also request information about you to confirm your identity. If you find that the data we have collected is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by email at info@ast-karaoke.net or by phone at +372 5544 222. We will do our utmost to correct inaccurate, incomplete, misleading or out of date information.

If you believe that we have breached the relevant data protection law and wish to make a complaint, please contact us using the contact details provided in this document and provide us with full details of the breach. We will promptly investigate your complaint and respond to you in writing with the results of our investigation and the steps we will take to resolve your complaint. You also have the right to contact a regulator or data protection authority.

GDPR Data Protection Rights

We want to make sure that you are aware of all your data protection rights. Each user of the page has the right to the following conditions:

• Right of access – you have the right to request copies of your personal data.
• Right of rectification – you have the right to request that we correct data that you believe is inaccurate. You also have the right to request that we complete data that you believe is incomplete.
• Right of erasure – in certain circumstances, you have the right to request that we erase your personal data.
• Right to restriction of processing – in certain circumstances, you have the right to request that we restrict the use of your personal data.
• Right to object to the use of personal data – in certain circumstances, you have the right to object to the use of your personal data.
• Right to data portability – in certain circumstances, you have the right to request that we transfer the data we have collected to a third party or directly to you.

Security of your data

The security of your personal data is important to us, but remember that no method of exchanging information over the Internet or method of electronic storage is 100% secure. Although we do our best to protect your data, we cannot guarantee its complete security.

Our company takes all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and the laws of the Republic of Estonia. Your data will not be transferred to any organization or country unless there is a valid reason for doing so and the security of your data can be ensured.

Links to other websites

On our website you may find links to other websites that are not owned by us. When you click on a third-party link, you will be redirected to that third-party site. We strongly advise you to review the privacy policy of each site you visit.

We do not control third-party sites and are not responsible for their content, privacy policies, services provided or otherwise.

Privacy Policy Updates

We reserve the right to change this privacy policy document from time to time. When the privacy policy is updated, we will change the document update date at the bottom. If you continue to visit and use our website after the privacy policy has been updated, we will consider this as your tacit consent to the changes.

Last modified: 13/11/2024